Your account

Your account is how you sign in to ako. It belongs to you, not to your organisation.

Sign in

1. Go to app.useako.com.
2. Enter your Email and Password and select Log in, or select Continue with Google.

Signing up is by invitation, so Google signs you in only once you have an account. To create one, see Create your organisation, or open the invitation someone sent you.

As of 2026-10-15, single sign-on and two-step verification aren't available.

Reset your password

1. On the sign-in page, select Forgot? beside Password.
2. Enter your Email and select Send reset link.
3. Open the link ako emails you.
4. Enter a New password, at least 8 characters, and type it again under Confirm password.
5. Select Update password.

You're signed in with your new password. This is also how you change a password you know.

Sign out

Select Log out, the button beside your email at the bottom of the sidebar.

Change your name or email

As of 2026-10-15, you can't change your name or email in the app. Email support@useako.com and we'll change it for you.

If you leave an organisation

When an admin removes you from an organisation, your account stays. What changes in that organisation:

• You can no longer open any of its brains.
• Your personal brain there is open to nobody.
• Routines you owned are paused.

Delete your account

As of 2026-10-15, you can't delete your account yourself. Email support@useako.com and we'll do it.

When we delete an account, we remove its name and email, and it can no longer sign in. An organisation that only you belonged to is closed too.